Have questions before you book? We've got you covered. Here are answers to some of the most frequently asked questions regarding our hotel services, bookings, facilities, policies, and more - across all Castor Retreat properties.
Still need help? Feel free to reach out to our support team via the Contact Us page.
Surya Grand By Castor is located on Sevoke Road, close to NJP Railway Station and Bagdogra Airport, making it easily accessible for both business and leisure travelers.
The hotel offers well-appointed rooms, complimentary Wi-Fi, in-house dining, banquet halls, 24x7 front desk support, and secure parking.
Yes, Surya Grand features a multi-cuisine restaurant with dine-in and room service options, offering both local and international dishes.
Early check-in or late check-out requests are subject to availability. Guests are advised to contact the front desk in advance for arrangements.
Yes, the hotel has versatile banquet spaces ideal for weddings, conferences, and social gatherings with complete event support.
The hotel is located in Bagdogra, just minutes away from Bagdogra Airport, offering a peaceful escape surrounded by nature.
It offers an eco-friendly and relaxing ambiance with modern comforts, ideal for leisure travelers, transit guests, and weekend getaways.
Yes, we provide airport pickup and drop services on request. Guests are encouraged to mention this while booking.
Absolutely. Surya Eco Retreat has cozy banquet spaces and outdoor areas suitable for intimate celebrations or business gatherings.
The on-site restaurant offers a delightful mix of regional flavors, Indian delicacies, and international dishes in a serene dining setting.
The hotel is nestled in a scenic location in Gangtok, offering stunning views and easy access to local attractions and MG Marg.
It offers a perfect blend of modern luxury, warm Sikkimese hospitality, and breathtaking mountain views, ideal for romantic getaways and leisure stays.
Yes, our team can help arrange guided tours, day trips, and local transport to explore Gangtok and nearby destinations.
Yes, Surya Dzongkar offers indoor and outdoor venues suitable for weddings, parties, and private events in a picturesque setting.
Guests can enjoy a range of Sikkimese, Indian, and international cuisines at our in-house restaurant with panoramic views.